Returns & Exchanges

At Juniper Fashion, we want you to be completely satisfied with your purchase. If your new items aren't quite right, you can return or exchange them within 30 days of delivery provided they are unworn and have original tags attached.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.

  • 3.
    Print and Attach Label

    Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.